Down, like other materials, insulates by creating air gaps between two temperature zones. Down that insulates well will be able to take up a lot of space to create gaps, but also must provide enough density of these spaces to create a well insulated environment.

The loft factor, or the "fill power" tells you how much the down will expand, thus creating larger air gaps. Quality down insulators will use above 500 loft down. After testing with thousands of customers, we've settled on a premium loft factor of 650. This is because the feeling of a soft rebound effect from the down is associated with luxury products, and we wanted to ensure we deliver the best products out there.

Durability is highly impacted by oil content in the feathers - the more oil the feathers have, the longer they are likely to last without disintegrating. However, excess oil can also cause a foul smell - there is a balance between 0.2% and 0.7% as a sweet spot, which we maintain for your long term comfort.

To ensure your feathers last as long as possible, ensure you fluff the duvet often and dry up any liquid spills as soon as you can.

We pride ourselves on hand picking the high fill-power white goose down in your duvet to ensure you receive a top of the line comforter.

We use a specialized purity washing process to ensure that the fatty oil content of the down is within the range needed to avoid bad smells, but still ensure longevity.

This is because the natural oils in down increase the durability, but can sometimes leave a foul odour if it isn't treated properly.

If you're a hot sleeper or if the duvet is for warmer temperatures, choose the "Summer" comforter.

While our "Signature" weight is good for 80% of people, if you need a good option for full 4-season weather, choose our "All Season" weight.

For those that crave the best for for ultimate warmth, go with our extremely plush, luxury Polar comforter.

Feathers have a hard quill shaft, while down is the soft undercoat of the bird. Down is the best insulator per ounce, outperforming both natural and synthetic fills.

Feather duvets can sometimes have a "crinkly" sound to them, and pound for pound, cannot achieve the same warmth as down duvets.

Geese are larger than ducks, resulting in denser clusters of soft filaments. Goose down is longer, thicker, and more durable, especially from mature birds, offering a premium product in terms of both insulation performance as well as longevity.

Our handling time usually takes about 1-3 days and then the orders are handed over to our shipping partners. Our shipping times are dependent on where you live in the world. 

We provide free worldwide shippingfor all orders above $100 Any order below this amount will be charged a flat rate of $12.95.

Please note - Heavy and Fragile items are subject to additional shipping charges that levied on a per product basis. These items are not eligible for Free Shipping over $100.

For stocked inventory in the US, it will take about 3-7 days to arrive. On rare occasion, items may be on backorder - in this case, we will ship from our closest stocked warehouse.

Orders for made-to-order goods will take about 5 weeks to arrive.

If an item isn’t the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.

For made to order items like Wall Panels, and Furniture, refunds are entitled exclusively to store credit.

There is a 5% cancellation fee to cover transaction processing costs that are not refunded to us by Shopify if we process a cancellation.

You can choose between a refund in store credit or a refund to your original payment method.

Articture does not cover the cost for return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days. 

Please contact us using the contact form to the side to initiate a return! :)