Returns
We want you to fall in love with your purchase. If something isn't right, you may return most items for a refund, or exchange them for store credit, within 30 days — as long as the products are unused and all protective covers are intact.
All returns are subject to a 5% restocking fee.
We understand that a return shipment may take some time to arrive back at our warehouse, so the returned items only need to be shipped out within those 30 days (not delivered).
Customers are responsible for return postage costs.
Made-to-Order Furniture
Select pieces — including our sofas, sectionals and other items marked made-to-order on their product page — are built individually to your chosen configuration. Because each piece is made for you, it cannot be restocked or resold:
- You may modify or cancel a made-to-order purchase free of charge within 48 hours of placing the order. After 48 hours, production begins and the order can no longer be cancelled, modified, or refunded.
- Made-to-order items are final sale and not eligible for return or exchange. If your piece arrives damaged or defective, we will make it right — see below.
- Before ordering, please confirm the piece fits your space and its access route (doorways, hallways, stairwells, elevators). Deliveries that cannot be completed because an item does not fit are not eligible for a refund.
Unsure about a configuration, fabric, or leather? Order a free swatch or contact us at info@articture.com before you buy — we're happy to help you get it right the first time.
Damaged or Defective Items
Please inspect your order on delivery. If an item arrives damaged or defective, contact us at info@articture.com within 48 hours of delivery with photos of the item and its packaging. We will arrange replacement parts, a repair, or a replacement at no cost to you. This applies to made-to-order pieces as well.
Lost, Stolen, or Delivered Packages
We DO NOT offer refunds on lost or stolen items. We do offer reshipments.
We DO NOT offer refunds on orders with tracking links that state "delivered." We do offer reshipments.
How to Start a Return
Because we ship from multiple warehouses, please email us at info@articture.com before sending anything back — we will confirm the correct destination for your return.
Our main US warehouse is located at:
Articture
4550 Wineville Rd, Mira Loma, CA 91752, USA
940-364-0191
Operating under 2639388 Ontario Inc.
Designed for Living
Every detail is intentional. From the precision-stitched seams to the solid hardwood frame, this sofa is built to be the centerpiece of your living space for years to come.
Sculpted Softness
A study in form and proportion, this sofa brings architectural calm. Generous curves meet precise tailoring — a contrast that feels both grounded and elevated.
Specifications
| Size | Queen |
| Mattress | 60″ × 80″ |
| Material | — |
| Headboard | — |
| Headboard size | — |
| Lead time | — |
| Base | — |
| Frame | Kiln-dried solid hardwood |
| Slats | Sprung beech, no box spring required |
| Clearance | 11″ under-bed |
| Assembly | Tool-free, two people |
| Warranty | 5 years (frame) |
FAQ
Product information
Delivery
What makes our beds different?
Every bed is made to order in the size, material, headboard and base you choose — not assembled from whatever was already in a warehouse. Solid hardwood framing, sprung beech slats, and upholstery or timber finished by hand.
Can I customize it?
That's the point. Choose your size, your material, one of five headboard silhouettes, and a platform or storage base. Extended headboards can carry a matching built-in nightstand on either side, or both.
Can I speak to someone before ordering?
Yes. Our team will walk your room dimensions and material choice with you before anything is built. Custom sizes are available on request.
What if I want the frame without a headboard?
Choose Frame Only. It's designed to sit against our upholstered wall panel systems, so the wall itself becomes the headboard — full height, any width you like.
What's the warranty?
Five years on the frame and base. Upholstery is covered against any manufacturing defects.
How long will my bed take?
Each bed is built to order and takes roughly 6–10 weeks. That covers sourcing your material, building the frame, upholstering or finishing it, quality testing, and preparing it for shipment.
How does the bed arrive?
Flat-packed to your room of choice. White-glove delivery and assembly can be arranged — reach out any time before delivery.
Can I add nightstands later?
Yes. The nightstands are built to the same collection and finishes, so a set bought later still fits the berth exactly.
Is assembly difficult?
Tool-free and about twenty minutes with two people. Storage bases arrive with the drawers already built.